"Customer Constitutional Rights" on President's Day

I think that today being President's Day that we should also consider our "Customer Constitutional Rights" and the gaps that organizations and their Presidents have in addressing our Customer Rights as one of the simplest and most powerful ways of looking and what causes Word-of-Mouth and Buzz. What do you think?

The Biggest Event in Customer Feedback and Word-of-Mouth Marketing Innovation History Pre-Announcement

Yes, you read that right. On March 1st, I will Pre-Announce The Biggest Event in Customer Feedback and Word-of-Mouth Marketing Innovation History at Institute for International Research’s Linking Customer Feedback to Business Results Conference http://www.iirusa.com/customer where I will be speaking on the topic, Word-of-Mouth Marketing Innovation: Elevating Customer Feedback for Exponential Growth.
I can not go into any further of "The Biggest Event" details just yet except to say it will involve millions of people, a Website, hundreds of organizations and a Cause of Causes. The suspense is building...

Linking Customer Feedback to Business Results

I am thankful and honored to be requested to speak at IIR's Linking Customer Feedback to Business Results Conference. This is the industry's elite event focused on linking customer satisfaction and feedback to customer results and profitability, and will be attended by nearly 200 D/VP/C level executives from entrepreneurial to Fortune 500 organizations. It is the only event unveiling the blueprint for researchers, marketers and customer strategists to translate data into action.

In my session, Word-of-Mouth Marketing Innovation:
Elevating Customer Feedback for Exponential Growth, I present Word-of-Mouth as the most powerful form of customer feedback and Word-of-Mouth Marketing Innovation as the top method to optimize customer feedback. I will be presenting detailed information behind our The Word-of-Mouth Marketing Innovation Idea Generation Case Study to show how we created 2,227 Word-of-Mouth Ideas responsible for generating $52 million in revenue.

The Linking Customer Feedback to Business Results Conference Conference runs from Monday, February 27th through Wednesday, March 1st, 2006 when I speak. See http://www.iirusa.com/customer/ for details. I look forward to seeing you there.

For any unfamiliar, the Institute of International Research www.iirusa.com is the world’s leading provider of business information. I strongly urge you to visit their Website and attend a conference that addresses your top business issues for powerful knowledge and results.